The Zammad Foundation is responsible for trademarks of the Zammad name and logo. We have developed this trademark usage policy with the following goals in mind:

  1. We’d like to make it easy for anyone to use the Zammad name or logo for community-oriented efforts that help spread and improve Zammad.
  2. We’d like to make it clear how Zammad-related businesses and projects can (and cannot) use the Zammad name and logo.
  3. We’d like to make it hard for anyone to use the Zammad name and logo to unfairly profit from, trick or confuse people who are looking for official Zammad resources.

Zammad Foundation Trademark Usage Policy

Permission from the Zammad Foundation is required to use the Zammad name or logo as part of any project, product, service, domain or company name.

We will grant permission to use the Zammad name and logo for projects that meet the following criteria:

  1. The primary purpose of your project is to promote the spread and improvement of the Zammad software.
  2. Your project is non-commercial in nature (it can make money to cover its costs or contribute to non-profit entities, but it cannot be run as a for-profit project or business).
  3. Your project neither promotes nor is associated with entities that currently fail to comply with the GPL license under which Zammad is distributed.

If your project meets these criteria, you will be permitted to use the Zammad name and logo to promote your Zammad as part of a domain name. Examples of projects in this category are officially recognized Zammad communities that are dedicated to the translation and distribution of Zammad in their respective countries.

You are using a graphic provided by a Zammad to promote the event or the fact that you are attending, speaking, volunteering, or sponsoring the event.

All other Zammad-related businesses or projects can use the Zammad name and logo to refer to and explain their services, but they cannot use them as part of a product, project, service, domain, or company name and they cannot use them in any way that suggests an affiliation with or endorsement by the Zammad Foundation or the Zammad open source project. For example, a consulting company can describe its business as “123 Web Services, offering Zammad consulting for small businesses,” but cannot call its business “The Zammad Consulting Company.” Similarly, a business related to Zammad themes can describe itself as “XYZ Themes, the world’s best Zammad themes,” but cannot call itself “The Zammad Theme Portal.”

Similarly, it’s OK to use the Zammad logo as part of a page that describes your products or services, but it is not OK to use it as part of your company or product logo or branding itself. Under no circumstances is it permitted to use Zammad as part of a top-level domain name.

We do not allow the use of the trademark in advertising, including AdSense/AdWords.

Please note that it is not the goal of this policy to limit commercial activity around Zammad. We encourage Zammad-based businesses, and hundreds of them are thriving while in compliance with this policy.

The abbreviation “ZD” is not covered by the Zammad trademarks and you are free to use it in any way you see fit.

When in doubt about your use of the Zammad name or logo, please contact the Foundation for clarification.